Because not every pair is āthe oneā⦠and thatās okay.
You saw them. You clicked. You imagined your feet looking like a fashion-forward dream.
But when they arrived, something felt off.
Too tight? Too loose? Not your vibe after all?
We feel you. Not every pair you fall for is destined to be your solemateābut that doesnāt mean youāre stuck with a style mismatch.
Welcome to The Quirky Naariās ultimate guide to returns & exchanges: drama-free, guilt-free, and made for every Naari who loves her feet as much as her flair.
š¹ Stage 1: The First Date (AKA Unboxing Day)
You finally rip that quirky package open. Itās exciting. You slip them on.
But then...
They pinch a little
Your pinky toe says nope
Or maybe you realise your style's more āBoss Ladyā than āBleached Tigerā
It happens. The first date didnāt vibe? No biggie. Weāve got options.
š© Stage 2: Spotting the Red Flags
Still on the fence about your pair? Here are signs it may not be a forever fit:
- Your heel keeps slipping out
- The size is off (despite your careful measuring)
- You just donāt feel like you when you wear them
Donāt force a shoe to be your match. If itās not giving the main character energy, itās time for a stylish exit.
š Stage 3: Breaking It Off (Returns That Donāt Hurt)
Sometimes, it's best to part ways while the box is still fresh.
Returning your pair is simple and soothing, just like the post-breakup self-care you deserve.
ā You Can Return If:
- Ā It's within 7 days of delivery
- Ā The shoes are unused, unworn, and packed in their original box
- Ā Itās not a custom-made or sale item
š What You Get:
A sweet little store creditāso your next love story (read: shoe) is even better.
š² How to Return:
Head to our Return & Exchange Page
Fill in your details
Sit back and let us work our magic
š” Hot tip: Donāt worryāwe wonāt ask, āWhat went wrong?ā š
š Stage 4: The Rebound (AKA The Exchange Glow-Up)
Okay, so this one wasnāt āthe one.ā But maybe it's cousin is.
Whether you need a different size or just have a new design crush, weāre all for a second shot at happiness.
You Can Exchange If:
Itās still within that 7-day love window
Your pair is unused and ready to mingle
Youāre swapping for a different size or design
⨠Same process. More joy. Fresh chance at finding your forever fit.
š Stage 5: The (Cute) Fine Print
You know we love being transparent, so hereās the real talk:
No returns/exchanges on sale or custom pieces (theyāre made for you, babe)
Return shipping may applyāweāll let you know beforehand
Refunds are store credit only (weāre sure your perfect pair is waiting!)
Processing takes 4ā7 working days
š Stage 6: Finding the Real Solemate
At The Quirky Naari, we donāt just sell shoesāwe sell stories, sass, and second chances.
Whether itās love at first sight or a return-and-try-again situation, weāre here for all your sole-searching. Because the perfect pair does exist⦠and it deserves to feel as good as it looks.
š TL;DR ā Love, Let Go, Repeat
š Didnāt work out? Return within 7 days
šāļø Need a size switch or new print crush? Go for an exchange
š Get store credit to find your real solematch
šÆ All steps start here: Return & Exchange Policy
š¬ Still Unsure?
Slide into our DMs or drop a mailāwhether itās shoe advice or life advice (weāre multi-talented like that).