Because not every pair is “the one”… and that’s okay.
You saw them. You clicked. You imagined your feet looking like a fashion-forward dream.
But when they arrived, something felt off.
Too tight? Too loose? Not your vibe after all?
We feel you. Not every pair you fall for is destined to be your solemate—but that doesn’t mean you’re stuck with a style mismatch.
Welcome to The Quirky Naari’s ultimate guide to returns & exchanges: drama-free, guilt-free, and made for every Naari who loves her feet as much as her flair.
🌹 Stage 1: The First Date (AKA Unboxing Day)
You finally rip that quirky package open. It’s exciting. You slip them on.
But then...
They pinch a little
Your pinky toe says nope
Or maybe you realise your style's more “Boss Lady” than “Bleached Tiger”
It happens. The first date didn’t vibe? No biggie. We’ve got options.
🚩 Stage 2: Spotting the Red Flags
Still on the fence about your pair? Here are signs it may not be a forever fit:
- Your heel keeps slipping out
- The size is off (despite your careful measuring)
- You just don’t feel like you when you wear them
Don’t force a shoe to be your match. If it’s not giving the main character energy, it’s time for a stylish exit.

💌 Stage 3: Breaking It Off (Returns That Don’t Hurt)
Sometimes, it's best to part ways while the box is still fresh.
Returning your pair is simple and soothing, just like the post-breakup self-care you deserve.
✅ You Can Return If:
- It's within 7 days of delivery
- The shoes are unused, unworn, and packed in their original box
- It’s not a custom-made or sale item
🎁 What You Get:
A sweet little store credit—so your next love story (read: shoe) is even better.
📲 How to Return:
Head to our Return & Exchange Page
Fill in your details
Sit back and let us work our magic
💡 Hot tip: Don’t worry—we won’t ask, “What went wrong?” 😉
🔁 Stage 4: The Rebound (AKA The Exchange Glow-Up)
Okay, so this one wasn’t “the one.” But maybe it's cousin is.
Whether you need a different size or just have a new design crush, we’re all for a second shot at happiness.
You Can Exchange If:
It’s still within that 7-day love window
Your pair is unused and ready to mingle
You’re swapping for a different size or design
✨ Same process. More joy. Fresh chance at finding your forever fit.
📜 Stage 5: The (Cute) Fine Print
You know we love being transparent, so here’s the real talk:
No returns/exchanges on sale or custom pieces (they’re made for you, babe)
Return shipping may apply—we’ll let you know beforehand
Refunds are store credit only (we’re sure your perfect pair is waiting!)
Processing takes 4–7 working days
💃 Stage 6: Finding the Real Solemate
At The Quirky Naari, we don’t just sell shoes—we sell stories, sass, and second chances.
Whether it’s love at first sight or a return-and-try-again situation, we’re here for all your sole-searching. Because the perfect pair does exist… and it deserves to feel as good as it looks.
📝 TL;DR – Love, Let Go, Repeat
💔 Didn’t work out? Return within 7 days
💁♀️ Need a size switch or new print crush? Go for an exchange
💌 Get store credit to find your real solematch
🎯 All steps start here: Return & Exchange Policy
💬 Still Unsure?
Slide into our DMs or drop a mail—whether it’s shoe advice or life advice (we’re multi-talented like that).